Frequently Asked Questions (FAQs)

  • ISBA Mutual provides professional liability and lawyer malpractice insurance. Through our partner at Sidebar Insurance Solutions, Inc., we help our policyholders to facilitate policies for cyber liability, workers' compensation, business owners policy, and general liability insurance.

  • Complete our Notice of Potential Claim, Claim, Suit, ARDC complaint, or Subpoena Report, print it out, and submit it along with all written demands, notices, pleadings, and correspondence to claims@isbamutual.com, fax to (312) 379-2049, or mail to:

    ISBA Mutual Insurance Company
    ATTN: Claims
    20 South Clark Street
    Suite 800
    Chicago, IL 60603-1826

    The Claims Department can be reached at (312) 379-2000.

  • Payments can be made through our online payment portal using your policy number, invoice number, and zip code. Please click here to access our online payment portal.

  • For assistance, contact our customer service team at (312) 379-2000 or via email at underwriting@isbamutual.com. You can also send mail to our address at:

    ISBA Mutual Insurance Company
    20 S. Clark St., Suite 800
    Chicago, IL 60603-1826

  • Policy information can be updated through the Policy Management section on our website or by contacting our support team.

    For assistance, please call us at 312-379-2000 or use the forms below to manage specific policy details. To download a form, click the 'Open in Acrobat' button located at the top right of the form. After filling out and signing the form, you can submit it via email to insure@isbamutual.com, fax it to (312) 379-2049, or mail it to:

    ISBA Mutual Insurance Company
    20 S. Clark St., Suite 800
    Chicago, IL 60603-1826

  • Consult our comprehensive page for help with handling ARDC complaints, which provides detailed steps for managing such situations.

    Complete our Notice of Potential Claim, Claim, Suit, ARDC complaint, or Subpoena, print it out, and submit it along with all correspondence and relevant documents to claims@isbamutual.com, fax it to (312) 379-2049, or mail it to:

    ISBA Mutual Insurance Company
    ATTN: Claims
    20 South Clark Street
    Suite 800
    Chicago, IL 60603-1826

    The Claims Department can be reached at (312) 379-2000.

  • Yes, we offer various risk management resources, including practice guides and the Liability Minute blog.

    Additionally, you may contact our Risk Management team by calling us at (312) 379-2000 or by submitting your details on our Risk Management page.

  • Apply for coverage by visiting our website and following the instructions on this page.

  • Administered by Sidebar Insurance Solutions, we have a Cyber Liability Insurance program explicitly designed for ISBA Mutual Insurance Company policyholders. It offers comprehensive insurance coverage and a cyber risk management portal. This portal empowers your firm with crucial information about potential cyber vulnerabilities, helping to prevent, avoid, and protect against cyber risks.

    Contact Adam Czerwinski of Sidebar Insurance Solutions directly at (708) 942-5150 for a personalized consultation. Alternatively, click HERE to learn more about the program, access a free proposal, and receive a free assessment of your firm’s cyber risk.

  • Our office is located at 20 South Clark Street, Suite 800, Chicago, IL 60603-1826.